Andrew Luxem
FREESKILL v1.0UPDATED 2026-08

Changelog

A changelog is a factual release record, not a celebration template. It keeps released, partial, planned, and unknown work distinct before anybody tells users what changed.

Raw delivery notes mix internal completion, customer availability, future plans, and technical shorthand. Publishing that mixture creates false ship claims and support confusion.

This playbook turns those notes into a Changelog Entry Set or an Internal Release Email. It checks status, date, audience, availability, user consequence, limitations, support, and required action before the copy is ready.

The date a task finished internally is not automatically the date users received it.

SIGNALS YOU NEED THIS
Release notes say improved without evidence of the user consequence.
Planned work appears beside shipped work without a visible status boundary.
An internal announcement lacks availability, limitations, support, or next steps.
REPLACES
Ticket dumps, false ship language, and release emails built before the facts are stable.
PAIRS WITH
Working Backwards, Voice of the Customer, and Business Writing.